Artivive Creator Account

— HOW DO I CREATE AN ARTIVIVE ACCOUNT?
To create augmented reality (AR) experiences with Artivive, you first need to register for an Artivive Creator Account.

Fill out the short registration form, and after you are done, you will receive an email to activate your Artivive Creator Account. Additionally you can register using your Google, Facebook, Apple, or Clever account.

After you have registered, visit the Artivive Editor (Bridge)and start creating your own AR artworks or interactive experiences!

Artivive offers offers a freemium Creator Account, allowing anyone to start creating augmented reality (AR) experiences for free.

With the free account, you can upload and publish AR artworks and receive up to 50 lifetime scans (views). This is ideal for testing the platform or creating smaller projects.

If you need more scans or access to additional features, you can upgrade your account at any time. Artivive offers several subscription plans:

• Pro – up to 1.000 scans per month
• Pro Plus – up to 5.000 scans per month, plus advanced features such as WebAR, the Timeline, and Timeline Sequences for more dynamic AR experiences
• Business & Enterprise – custom, higher-volume plans for organisations (see our business offer)

To explore all available features, pricing details, and upgrade options, visit the Artivive pricing page.

We also offer Business and Enterprise subscriptions, with custom plans tailored to your needs. Learn more about our business offer or get in touch with us for more information!

The Artivive Creator Account is free to start. With the free plan, you can create and publish augmented reality (AR) experiences and receive up to 50 lifetime scans (views).

If you need more scans or advanced features, you can upgrade to one of the Artivive subscription plans, which offer higher monthly scan limits and additional tools for creating and sharing AR content.

You can explore all plans, features, and pricing options on the Artivive pricing page. If you choose yearly billing, you can receive a discount of up to 35% compared to monthly payments.

Please note that monthly subscriptions renew automatically each month, and yearly subscriptions renew automatically each year, unless they are canceled before the end of the billing period.

After the free trial period, your account will automatically continue the selected subscription unless canceled beforehand (you can cancel the trial at any point before it ends, and still use it for the whole free trial duration).

The add-ons are one-time payments that can get you additional views for the current subscription month. They start from 2.000 views and can reach up to 20.000. Add-ons are available only for upgraded accounts – they won’t work for a Basic ACA.

You can access your invoices directly in the Artivive Editor by clicking on your account information and then selecting the “Invoices” options.

You can cancel your Artivive subscription at any time. Click on the profile icon in the top right corner, go to "My Profile", click "Manage Subscription", and then click "Unsubscribe." The change will take effect at the end of the current billing period, so you keep full access until then.

If you forget to cancel before the renewal date we may, under exceptional circumstances and without prejudice, apply a credit to a future purchase. No refunds will be issued.

Yes. If you only need to deactivate your subscription temporarily, you can pause it for up to 3 months. To do so, proceed to unsubscribe and select the pause option when offered. Your subscription will automatically resume after the pause period ends.

You can delete your account by visiting your profile in Artivive Editor (Bridge) and selecting "Delete Account." Please note that once your account is deleted, all your artworks and AR experiences will be permanently removed, and you will no longer have access to the account.

Please check your spam folder — if the email still isn’t there, let us know and we will help you solve the issue.

You can check if your VAT number is within the European guidelines here. Our platform accepts only VAT numbers that are recognized by the official system. Please, also make sure that your VAT number and company name are connected accordingly to one another.